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* For more information about our NavExcel Search Toolbar product, also see our NavExcel Search Toolbar FAQs page.
1. What is NavHelper and the NavExcel Search Toolbar? NavExcel strives to make Internet navigation a faster and easier experience for Internet users. NavHelper is our software program that works with your Internet browser to enable you conduct web searches directly from your browser address bar. For example, instead of having to navigate to a search engine site and then do an internet search, you can simply type search terms, such as "books" or "car rental", directly into your browser address bar and be taken to a search results page featuring relevant links from leading Internet search engines (currently, our search results are powered by Yahoo Search). NavExcel Search Toolbar is an add-on to Internet Explorer that enables you to search directly from its search interface from anywhere on the web. Our Toolbar installs itself just to the right of the browser address bar to save valuable browser space and comes with a pop-up and pop-under blocker that can be turned on and off depending on your preference. Back to Top 2. How much is it to download and use NavHelper and the NavExcel Search Toolbar? Nothing. Both products are free for Internet users to download and use. We generate revenues by serving you sponsored search results along with standard web search results (these are clearly marked on all of our search results pages). We then share this revenue with the freeware or shareware developer who offered you NavHelper or the NavExcel Search Toolbar during the download and installation of their own program. Back to Top 3. How did I get NavHelper or NavExcel Search Toolbar on my computer? NavExcel has partnerships with a number of downloadable freeware and shareware developers to who offer our products during the download and/or installation process of their own software programs. Transparency to the end user is very important to us. All of our software distribution partners are required to make very clear disclosures to all end users about the inclusion of our software along with their programs similar to the sample installation screenshot below: 
If you feel that you did not receive such adequate disclosure, please email us at support@navexcel.com, letting us know which program you recently downloaded that you believe was responsible for the download of either or both of our products. We will immediately investigate the partner product to make sure that the partner is in compliance with our disclosure requirements. Please note that we also conduct quarterly disclosure audits of all of our partners' software programs. Please click here if you would like to read a copy of our End User License Agreement or Privacy Policy. Back to Top 4. Will you collect any personal information or data about my Internet usage? Is NavHelper or NavExcel Search Toolbar spyware or adware? No. NavHelper and the NavExcel Search Toolbar are not spyware or adware and do not collect any personal or personally-identifiable information about you or any information about your Internet usage. Nor do our programs serve any pop-up or pop-under advertisements of any kind. Your privacy is as important to us as it is for you. Please refer to our Privacy Policy for more information. Back to Top 5. Do your products automatically update? NavHelper checks our servers periodically to check for updates. If an update is available, the program automatically updates itself with the newest version of the software. We will never use this capability to deliver to you any other (third party or otherwise) programs or unrelated functionality; we will only use this to maintain and enhance the core search serving and 404 error handling capabilities of NavHelper. Please read our End User License Agreement and Privacy Policy for more information. NavExcel Search Toolbar will prompt you for all updates unless you have explicitly opted-in to this feature. The auto-update feature of the NavExcel Search Toolbar can also be turned off (or on) through its pulldown menu. Back to Top 6. What operating systems and browsers currently support NavHelper and the NavExcel Search Toolbar? Our products run on all major versions Windows Operating Systems 98, ME, 2000, and XP and on Internet Explorer 5.5, 6.0 and AOL 7.0, 8.0, and 9.0 (AOL browsers - NavHelper only). Back to Top 7. How do I uninstall NavHelper and/or the NavExcel Search Toolbar? Uninstalling our products is easy and takes only a few moments. Uninstalling either product will remove all active components of the deleted program from your computer. Follow the instructions below to uninstall NavHelper:
Back to Top * For more information on the NavExcel Search Toolbar, please click here to go to our NavExcel Search Toolbar FAQs page. |
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